Our Values
The first question people typically ask about our company is: “What makes you different?”
Our response is Spring Valley Hospice Brand Values; it’s how we will meet, greet and treat all those we serve. It is the heart and caring of our team. “It is how we engage together to deliver and share our mission to all who need us.” - Cathy Newhouse RN, BSN, MA, CEO
With every person we encounter each day, our team demonstrates how we Care by taking time to Connect with patients and their families. We Ask questions to better understand the unique needs of each person and Affirm by thanking them for allowing us to care.
Each Spring Valley Hospice associate has been carefully screened and selected by a team of clinical and branch office leaders to wear our badge and serve our patients and families. Selected associates live out the values we share with everyone we serve each day. We are challenged to complete our own Advanced Care Plan or Five Wishes document so that we can help others prepare. We also help people to find Hospice when the time is right for them.
Our associates demonstrate daily how they are ambassadors of caring opportunities. Take a look at one of our ‘Best Day Ever’ stories to get an idea of how we strive to ‘add life to each and every day’ for our patients. We embrace caring for vulnerable and frail patients and families during a season when memories and emotions are heightened. Spring Valley Hospice associates exhibit the highest standards of care by serving patients at the last stage of life.
